It can be useful to capture what's on your computer screen using a screenshot or screengrab. Perhaps you want a screenshot to keep a record of some flight search results you've found, or you may need to show an error message to a technical friend or help service (including our own!).
It's easy to take a screengrab on most devices. We explain how to do this, plus how to save or share the results.
Take a screengrab on a Windows PC
On a Windows PC, your keyboard should have a key around the top-right corner that says PrtScn - this is short for Print Screen. Click this, and you will capture what's on your screen and effectively save it to your clipboard - a little like clicking 'copy' on some text or an image.
Paste a screengrab
Next, you need somewhere to paste it. You may be able to paste the screengrab directly into an email - click Ctrl + V inside the body of the email to attempt this.
Save a screengrab
Alternatively, save your screengrab as a new image file. The easiest way to do this is to open Paint, then click Ctrl + V in a new blank image. This will add your screengrab. Click Save and give it a file name. You can then attach this file to an email.
Screengrab one window only
You don't have to capture your entire Windows screen. You can screengrab one window or program, which makes for a smaller picture file. To do this, select the program you wish to screengrab (for instance, a web browser window) - simply click on it to make sure it's the active program.
Next, click Alt + PrtScn, then follow the advice above to paste or save the resulting screengrab image.