Q I've installed Windows 10 on my laptop, but now it keeps showing updates that make it shut down. It won't restart properly as a result. What can I do to fix this?
Turning a device off and on again may sound like a cliché, but these fixes often work. In the case of a laptop with update issues for Windows 10, you need to go a little further, and remove the battery.
This shuts down the computer completely for a 'hard reboot', and it gives the updates a chance to install properly upon restarting.
Remove the battery to fix Windows 10 updates
You need to turn the laptop off and unplug the cable from the mains. Next, turn it upside down and remove the battery for at least few seconds. You'll need a small screwdriver to do this, and for best practice, it's a good idea to wear an anti-static wrist-band if you can.
Replace the battery, then power up with the laptop, cabled to your router with an Ethernet cable to ensure a good solid connection to the internet.
You should find all the latest updates go through OK, and future ones shouldn't need you to repeat this.