Windows Updates are essential for keeping your computer running smoothly and securely. Yet we've been hearing from users who have noticed Windows 7 updates appear to have stopped being installed on their PCs.
Microsoft will be supporting Windows 7 until April 2020, so there's no issue of the operating system being mothballed yet.
Windows 7 users have reported to our Helpdesk team when they try to check for new updates using the regular Windows Update process, it can take hours or it simply gets stuck.
If you are experiencing this problem, here is a solution that helped members who have contacted us.
Fix stuck Windows 7 updates
Step 1 - Create a Restore Point
Before you get started, it's worth creating a system restore point, just in case anything goes awry. That way, you can easily recover things to this restore point later.
See our guide to creating a Windows system restore point.
Step 2 - Disable updates
Paradoxically, you'll need to disable the Windows update service first. Click on the Start button, then right click Computer from the list of choices and select Manage.
On the left pane, click the small arrow to expand the Services and Applications option, then click the Services option. On the right side of the pane, scroll to locate the setting for Windows Update.
Right-click on Windows Update and select Stop.
Step 3 - delete contents of DataStore folder
This next step may seem a little technical (to see a step by step guide click here), but don't be put off, as it creates no damage (and you have that Restore Point to fall back on as an extra safety net).
Navigate on your computer to C:\Windows > SoftwareDistribu
Step 4 - Restart and Re-enable updates
Restart your computer, then, once it's fully booted up, follow the process in Step 2 again - this time, selecting to Start Windows Update.
Allow any updates that are discovered to download and install on your PC - this may take some time, if you've now got a backlog of a few to install. But it should leave your PC up-to-date and secure to use.