A troublesome Tesco Hudl screen has affected a number of Hudl devices. The issue freezes the bottom left hand corner of the tablet's screen, forcing owners to manually reset their Hudl tablet.
We heard from lots of Which? members about this issue. And the message was always the same, you love your Hudls and are really disappointed by the screen issues.
A permanent fix has been launched and is ready for action. The fix should solve your screen problems for good. Below we take you through how to download the update and apply the fix.
How to fix a Tesco Hudl with a frozen screen – video
How to find the Tesco Hudl update
Your Hudl should automatically find the update and ask if you would like to download it. But if it doesn’t you should hit the Apps button, scroll to Settings, navigate down to About tablet (which is at the bottom of the settings menu) and then hit Hudl updates followed by Check now.
Your Hudl will then scan for updates. If there’s a new one available it’ll provide the following message:
There’s a new update waiting for your Hudl, containing the following: Upgrade to Hudl version 1.3.1. This upgrade brings you all of the latest and greatest Google app updates, plus a new option in your Hudl’s Display settings that lets users reset their touch screen to improve its responsiveness if required.
All you need to do is press Download. This will update your tablet with all the latest software and fixes including the screen fix. Once it’s all downloaded the Hudl will reboot. This process may take a few minutes, especially if you have a slow internet connection.
How to apply the Tesco Hudl screen fix
Downloading the update is not the end of the story. The update will have placed a new button in the tablet’s Display Settings which, once activated, should resolve your frozen Hudl woes.
To navigate to this start by pressing Apps, then scroll along to Settings, then Display. At the bottom of this menu is a new button that says Reset touch screen. Press it and then follow the instructions – you’ll be asked to lay the tablet flat, before pressing Reset screen. The process should take just a few seconds and should mean that you’re tablet’s freeze free from now on.